ROSALIE OOMEN

Idea Space

A shared digital space for collaborative teamwork from different locations

Introduction

Developed software

Details

Idea Space was designed to serve as a supportive communication tool during the ideation phases in the design process, with the specific aim to help team members feel more heard individually within the team. 

Idea Space generates a shared digital space that geographically distributed teams can use to generate, share and respond to ideas in real time. It makes team members feel heard as everyone can add ideas to the space wherever they are, adding a sense of ownership to their ideas even though they’re not physically there. It also makes team members feel heard as everyone’s ideas stay visible in this shared space at all times. Idea Space’s recommended use is during brainstorms to benefit from a more trusting collaborative process.

After Effects
Premier Pro
Unity with Visual Studio (C#)

Activity: Bachelor Graduation Project
Year: 2019
Duration: half-a-year

Team: individual project

Rewarded with excellence by TU/e

Dutch Design Week 2019, Drivers of Change Exhibition

Participant iF design talent award 2019

Design question





"How might I
facilitate trust within multidisciplinary teams
that have limited possibilities for meetings
due to geographical reasons?"



Context exploration

User observation & interviews

To support multidisciplinary teams in their professional everyday life, I first observed their professional environment and everyday occupations.

I focused on the creative process they followed, problems that occurred and the stakeholder context they operate in.

The problem

As found from observations & interviews & expert meetings

Ideation phase

In the observed teams, there seem to be several misunderstandings right at the beginning. This causes complications later in the process. 

Thus, I decided to focus on supporting the ideation process of these teams, to facilitate an overall improved team process.

Trust & geographical distribution

From the interviews, I picked up how having limited possibilities to meet due to geographical reasons, it was harder for these teams to build trust resulting in problems in the team process.

Thus, I decided to focus on facilitating trust in these teams.

Stakeholder context

As I was designing for an already existing context, it was important my design challenge would bring value to that system. Thus, I analyzed the stakeholder involvement with the Value Framework and learned my design challenge correlated with where I could add value in the system with the Value Flow Model.

How to facilitate trust in the ideation process?

Brainstorming & idea evaluation & concept development

Why?

​To learn how to facilitate trust in teams, I dived into literature research and find multiple ways.

What?

My starting point for the brainstorm was the top 3 of how to facilitate trust among people. Together with a fellow student, I brainstormed and evaluated the ideas with the MoSCoW method.

The concept was further developed by using a storyboard, sketching and video prototyping. 

Evaluating idea

User test & body storm

What?

In both tests, a table was used as reference point and to set dimensions. This resulted in the users intuitively interacting with the concept, rapidly providing feedback on functions and interactions.

Why?

The goal of the user test was to receive feedback on the design concept and interactions.

The goal of the body storm (as follow-up on a transition diagram) was to improve the interactions of the concept.

Outcome

Based on the outcome of these methods, I re-designed my concept, visualized in the sketch on the left.

Co-creation sessions

Why?

The goal of the co-creation sessions was to find out if and how multidisciplinary team members felt heard within their group through the design and therefore, to determine if the design facilitated trust.

Another goal was to find out how the design could be optimized for them to feel heard.

Outcome

To analyze the participants input the Affinity Diagram Method was used.

The concept was re-designed connecting functions to aspects of the four most relevant themes derived from the co-creation sessions. Also, the new theme of ‘ownership’ about ideas came forward as important. Thus, this theme is taken into account in the re-design too.

Prototyping the interface

Programming & user tests

Building in unity 3D and programming in Visual Studio

Users testing the interface with a touch screen followed by a questionnaire

Final design

Based on the results of the user tests and questionnaire

Moodboard

Sketching with Procreate

Final design

Interactions

Adding new ideas

If you generate a new idea during the brainstorm you’d like to share, tap & hold anywhere in the space to add a new star. Now, say your idea out loud and the computer will transcribe your idea, adding the text and your name to this star.

Providing feedback on ideas

To provide feedback on each other’s ideas, you can highlight ideas. Tap on a star to highlight it. The more taps a star gets, the bigger and brighter it becomes.

Navigation trough space

To navigate through the space to find ideas or a spot for your new ideas, you can press, hold and move around withone finger and zoom-in and zoom-out with two fingers.

Cluster ideas

You can add topics to clustered ideas. Draw a circle around the stars you want to cluster and say the topic out loud. The computer will transcribe this, adding text to the circle.

Create sub-ideas

If ideas are related or better together, you can create sub-ideas by dragging one star onto the other, connecting the ideas.

Removing ideas

If an idea is not applicable anymore, you can remove the star from the space by sliding it out the projected field.

Exhibiting at Dutch Design Week 2019

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