A shared digital space for collaborative teamwork from different locations
Idea Space was designed to serve as a supportive communication tool during the ideation phases in the design process, with the specific aim to help team members feel more heard individually within the team.
Idea Space generates a shared digital space that geographically distributed teams can use to generate, share and respond to ideas in real time. It makes team members feel heard as everyone can add ideas to the space wherever they are, adding a sense of ownership to their ideas even though they’re not physically there. It also makes team members feel heard as everyone’s ideas stay visible in this shared space at all times. Idea Space’s recommended use is during brainstorms to benefit from a more trusting collaborative process.
Unity with Visual Studio (C#)
Activity: Bachelor Graduation Project
Team: individual project
Rewarded with excellence by TU/e
Participant iF design talent award 2019
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Thank you for understanding
"How might I
facilitate trust within multidisciplinary teams
that have limited possibilities for meetings
due to geographical reasons?"
User observation & interviews
To support multidisciplinary teams in their professional everyday life, I first observed their professional environment and everyday occupations.
I focused on the creative process they followed, problems that occurred and the stakeholder context they operate in.
As found from observations & interviews & expert meetings
In the observed teams, there seem to be several misunderstandings right at the beginning. This causes complications later in the process.
Thus, I decided to focus on supporting the ideation process of these teams, to facilitate an overall improved team process.
Trust & geographical distribution
From the interviews, I picked up how having limited possibilities to meet due to geographical reasons, it was harder for these teams to build trust resulting in problems in the team process.
Thus, I decided to focus on facilitating trust in these teams.
As I was designing for an already existing context, it was important my design challenge would bring value to that system. Thus, I analyzed the stakeholder involvement with the Value Framework and learned my design challenge correlated with where I could add value in the system with the Value Flow Model.
How to facilitate trust in the ideation process?
Brainstorming & idea evaluation & concept development
To learn how to facilitate trust in teams, I dived into literature research and find multiple ways.
My starting point for the brainstorm was the top 3 of how to facilitate trust among people. Together with a fellow student, I brainstormed and evaluated the ideas with the MoSCoW method.
The concept was further developed by using a storyboard, sketching and video prototyping.
User test & body storm
In both tests, a table was used as reference point and to set dimensions. This resulted in the users intuitively interacting with the concept, rapidly providing feedback on functions and interactions.
The goal of the user test was to receive feedback on the design concept and interactions.
The goal of the body storm (as follow-up on a transition diagram) was to improve the interactions of the concept.
Based on the outcome of these methods, I re-designed my concept, visualized in the sketch on the left.
The goal of the co-creation sessions was to find out if and how multidisciplinary team members felt heard within their group through the design and therefore, to determine if the design facilitated trust.
Another goal was to find out how the design could be optimized for them to feel heard.
To analyze the participants input the Affinity Diagram Method was used.
The concept was re-designed connecting functions to aspects of the four most relevant themes derived from the co-creation sessions. Also, the new theme of ‘ownership’ about ideas came forward as important. Thus, this theme is taken into account in the re-design too.
Prototyping the interface
Programming & user tests
Building in unity 3D and programming in Visual Studio
Users testing the interface with a touch screen followed by a questionnaire
Based on the results of the user tests and questionnaire
Adding new ideas
If you generate a new idea during the brainstorm you’d like to share, tap & hold anywhere in the space to add a new star. Now, say your idea out loud and the computer will transcribe your idea, adding the text and your name to this star.
Providing feedback on ideas
To provide feedback on each other’s ideas, you can highlight ideas. Tap on a star to highlight it. The more taps a star gets, the bigger and brighter it becomes.
Navigation trough space
To navigate through the space to find ideas or a spot for your new ideas, you can press, hold and move around withone finger and zoom-in and zoom-out with two fingers.
You can add topics to clustered ideas. Draw a circle around the stars you want to cluster and say the topic out loud. The computer will transcribe this, adding text to the circle.
If ideas are related or better together, you can create sub-ideas by dragging one star onto the other, connecting the ideas.
If an idea is not applicable anymore, you can remove the star from the space by sliding it out the projected field.